Question 1

How do I register scouts for camp?

Accepted Answer

After creating a camp in Scout Camp Log, you'll get a registration link to share with parents. Parents can register their children online, select which days they'll attend, provide medical information, and pay - all in one place. Leaders can see registrations in real-time.

Question 2

What information does Scout Camp Log collect?

Accepted Answer

We collect only what's needed to run camps safely: contact details, emergency contacts, medical information (allergies, conditions, medications, dietary requirements), and consent acknowledgments. You control what fields are required for your group.

Question 3

Is scout data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use enterprise-grade infrastructure with SOC 2 Type II compliance. Only authorised leaders in your group can access your members' data. Unlike spreadsheets, there are no copies floating around on USB drives or personal laptops.

Question 4

How much does Scout Camp Log cost?

Accepted Answer

We offer a small annual group fee plus a low per-camp cost. Email and SMS are charged at cost with no markup. The first 3 months are free so you can try it with no risk. There are no lock-in contracts - cancel anytime.

Question 5

Can I try Scout Camp Log before paying?

Accepted Answer

Absolutely. Your first 3 months are completely free. No credit card required to sign up. Set up your group, add members, and run a camp before deciding if it's right for you.

Question 6

How do I track attendance at camp?

Accepted Answer

Scout Camp Log shows you who's at camp right now with live attendance tracking. Mark arrivals and departures as they happen. See a real-time headcount and know instantly who's on site. No more paper lists or manual counting.

Question 7

Can parents update their own information?

Accepted Answer

Yes. Parents can log in and update their contact details, emergency contacts, and medical information at any time. Changes are reflected immediately, so you always have current information when you need it.

Question 8

What happens to my data if I cancel?

Accepted Answer

Your data remains yours. If you decide to cancel, you can export all your information before closing your account. We don't hold your data hostage.

Question 9

Do I need technical skills to use Scout Camp Log?

Accepted Answer

Not at all. If you can run a camp, you can use Scout Camp Log. Most groups are up and running within 5 minutes. No training required - just create a camp, set your pricing, and share the registration link.

Question 10

Can I import existing member data?

Accepted Answer

Yes. If you have member data in spreadsheets, we can help you import it. Contact us and we'll walk you through the process.

Frequently Asked Questions